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WordPress Maintenance

Full website management and maintenance

WordPress Care Plans

So you have a WordPress site for your business, now what?

As a business owner, you don’t have the time to worry about managing and maintaining your website.  From ensuring the site software is up to date to prevent hackers, making sure your site is backed up, or knowing what to do when things go bad.

Our WordPress Maintenance plans provide you security and peace of mind for your website. Choose one of our plans, or talk to us about a customised plan to suit your business needs and budget.

More Info

WordPress Maintenance Plans

Choose from Essentials, Professional or Enterprise

ESSENTIALS

All Essential Services
AUD$49/month
  • Monthly Backups (stored remotely)
  • Regular WordPress Updates for Themes, Plugins and WordPress Core
  • Security & Site Hardening
  • 24/7 Uptime Monitoring
  • Helpdesk Support
  • Monthly Reporting
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PROFESSIONAL

Inc. Essentials Plan +
AUD$99/month
  • Everything in the Essentials Plan PLUS
  • Daily Backups (stored remotely)
  • Google Analytics
  • 1 Small Development task per month (20 minutes)
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ENTERPRISE

Inc. Professional Plan +
AUD$199/month
  • Everything in the Professional Plan PLUS
  • 6 Hourly Backups (stored remotely)
  • Priority Service
  • Broken Link Monitoring
  • Daily Security Scanning
  • 3 Small Development tasks per month (60 minutes)
  • Staging / Development Site
  • Includes Starter Hosting if required
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WordPress Essential Services

Included in every plan

WordPress Security

We lock down WordPress, fix common holes, stop automated attacks and strengthen user credentials to protect your business site from external threats such as Brute Force attacks

WordPress Backups

Cloud based WordPress backups to ensure you don’t lose your valuable business website.  We’ve got your Disaster Recovery covered

24/7 Uptime Monitoring

We keep an eye on your site, 24/7 so we’re the first to know if anything goes wrong.  Take comfort in knowing that our team will be looking into any issues and getting your site back online ASAP

WordPress Updates

 We keep your website up to date, including WordPress core, Plugins and Themes.  It’s the most powerful way to ensure your site is running smoothly and protected from current exploits

WordPress Maintenance

Fixing anything that has broken, cleaning up post revisions, fixing broken links, removing and stopping spam and database optimisation are just some of the tasks we’ll perform to ensure your site runs smoothly

Helpdesk Support

Log a ticket with our modern helpdesk with any queries you have about your WordPress site, and our team will treat any issue like it is our own

FAQs 

Answers to common questions!

What do we need to get started?

We need access to two things to maintain and support a WordPress website for our clients. These are: –

1. Administrator access to the WordPress dashboard
You can either create a new admin logon for us, or share your admin credentials and we’ll create a new admin user.
2. Access to the website hosting
This is usually access to cPanel or Plesk hosting, which will give us the access to the site files and databases that we need to completely maintain and support your website.

In some circumstances we may request access to your domain management registrar, and if you’re utilising a Content Delivery Network (CDN) we may need that too. This is usually required if we’re investigating a problem with your site.

Is there a money back guarantee?

Our maintenance plans all come with a 1 month money back guarantee. If for any reason you wish to cancel your maintenance service before the end of your first maintenance month, we’ll refund 100% of your monthly fee – no questions asked.

Can I have multiple sites maintained?
Yes of course! Each WordPress maintenance plan covers one website, though if you sign up for more than one maintenance plan we’ll give you a 10% discount on ALL of your maintenance services.
How do I cancel my maintenance plan?
None of our maintenance plans lock you into a long term contract. Our maintenance plans are charged on a month by month basis (eg., you are invoiced at the start of the month for the upcoming month). If you wish to cancel your plan, simply let us know and we’ll set your plan to finish at the end of the month. Our only requirement is that you see out the remainder or the current service month.
What's a "Small Development Task"?

Any development task approximately 20 minutes or less is considered a small development task. This usually includes on page changes such as minor design changes, colours, styles, images, etc. Or a Posting Task such as a new blog post where you have provided the content (text, images and design layout) and we’ll create the post and publish it for you.  Please note that unutilised time does not roll over into the next month.