Email marketing & automation

Email marketing that keeps customers connected

Thoughtful campaigns. Useful follow-ups. More reasons to return.

Mailchimp setup, newsletter design and practical automation for small businesses across Melbourne and the Mornington Peninsula.

Monty the Mountain Yak holding an envelope and an email newsletter tablet
From signup to repeat customer

Make more of the audience you already have

Email gives you a way to keep the conversation going after someone leaves your website. Start with the support your business needs.

Mailchimp setup & clean-up

Organise audiences and tags, connect signup forms and build reusable templates around your business.

Email campaign design

Send newsletters, product updates and offers with focused messages, mobile-friendly layouts and clear calls to action.

Automation & follow-ups

Welcome subscribers, follow up interest and reconnect with customers through relevant email journeys.

A practical example

The right message at the right moment

A welcome sequence can introduce your business over several emails, rather than trying to say everything at once.

Journeys are planned around your goals, customer permissions and the features supported by your email platform. Post-purchase and abandoned-cart follow-ups can also be included where your store and plan support them.

01 / Someone subscribes

A website signup form adds a new subscriber to the right audience.

02 / A welcome arrives

Introduce the business and explain what subscribers can expect.

03 / A useful next step

Follow with relevant information, products or an invitation to enquire.

A clear process

From first conversation to first send

Plan

Review your audience, current setup and what email needs to achieve.

Build & test

Connect forms, create templates and journeys, and check links and mobile layouts.

Review & improve

Use clicks, enquiries and sales, where tracking is available, to guide the next campaign.

Connected to your wider marketing

Bring people to your website, make subscribing easy and give interested customers a reason to return.

Read more about email marketing with Mailchimp.

Common questions

Can you help with an existing Mailchimp account?

Yes. Existing audiences, templates, forms and automations can be reviewed and improved.

Can we manage campaigns ourselves?

Yes. Reusable templates and a manageable setup can be provided, or ongoing campaign support can be discussed.

What does it cost?

Pricing depends on the starting point, integrations and campaign needs. Scope and cost are agreed before work begins. Email platform subscriptions are separate.

Client feedback

What clients say about Sherpa Digital

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Excellent30 reviews
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Chrysten Abraham
22 July 2026
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I have been incredibly impressed with James and the ease in which he delivered what I required for my website transfer. Brilliant customer service, professional and extremely time efficient. Highly reccomend him to anyone. Will be getting a lot more work from him after this.
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ALISON BAKER
21 July 2026
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James, from Sherpa Digital, and I are working collaboratively to create and launch a new website for my employer. It has been a pleasure to work with James who has provided valuable insight into the requirements and capabilities of creating an exciting and engaging website. James' extensive knowledge of website development and IT support has assisted in making this process achievable. Nothing seems to be too hard. Thanks James!
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Chris North
30 June 2026
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Sherpa Digital are an outstanding business. James is an absolute weapon when it comes to SEO. I have used multiple SEO providers for multiple businesses and Sherpa have been the best I’ve come across. If you are not tech minded (which I certainly am not) you need to be sure you are enlisting the services of someone ethical who will not sell you unnecessary services and/or rip you off. James is extremely honest and I trust him completely. He knows his stuff and has provided great results at extremely reasonable rates. I highly recommend Sherpa Digital.
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N G
22 May 2024
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Having worked on a plethora of technical jobs including our website, James Sharpe from Sherpa Digital is an absolute pleasure to work with. He is professional, yet friendly. He is a consummate professional with a wealth of knowledge, and always ensures that he explains everything simply and clearly. James always finds a solution to our issues, always delivers projects quickly and to the highest standard. James has certainly exceeded our expectations and continues to do so. I would highly recommend James. Marketing and Communications Specialist Early Autism Services Australia
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Paul Groves
8 May 2024
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Sheerpa digital are our go to for marketing and digital activity. We’ve grown considerably since we started working strategies with James. He’s always prompt, professional and knows his stuff. James quickly understood our brief, researched our Buisness niche and provided obtainable solutions. Thanks James.
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Dayna Van Rooyen
6 May 2024
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Easy, simple, efficient Service. Got exactly what we were after with no headaches.
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Hilton Melder
31 August 2023
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James at Sherpa Digital is a master in this field. His knowledge and ability to help me solve my issues was second to none. I highly recommend James he is helpful, honest and gets the job done.. Thanks heaps legend!!!
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School Crossings Victoria
19 February 2023
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James sorted all out IT issues in a speedy manner, he is easy to work with and we are every happy.
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The Niche Man
18 November 2022
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+0
Thank you James for your fantastic work with our website! Your technical knowledge with all aspects of the digital world is A1! Nothing was too hard, your ongoing friendly support and professionalism was outstanding. We will continue to work with Sherpa Digital for all our digital needs...Thanks again!
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Miles
31 October 2022
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I've have had a great experience from the get go with James and his team at Sherpa Digital. From initial review through to implementation, I've had a very positive experience and would happily recommend to anyone looking for hosting, SEO, or web development projects

Make your next email worth opening

Get practical help with your email setup, campaigns and customer follow-ups.