WordPress management & maintenance

Your website.
Looked after.

Keep your WordPress website maintained, backed up and supported, with a plan that suits your business.

From software updates and security to help when something breaks, Sherpa Digital takes care of the ongoing work behind your website.

Compare maintenance plans Call 1300 868 174

Monty the Mountain Yak repairing a Sherpa Digital laptop with his toolkit

Month-to-month plansNo long-term contract

First-month guarantee100% monthly fee refund if you cancel before your first month ends

Multiple websites?10% off all maintenance services with more than one plan

ONGOING WEBSITE CARE

Less to worry about.
Someone to call.

WordPress, theme and plugin updates
Secure backups and security hardening
24/7 uptime monitoring
Helpdesk support and monthly reporting

CHOOSE YOUR LEVEL OF CARE

Which plan is right for you?

Choose Essentials, Professional or Enterprise based on how often your website changes and the support you need.

01 / ESSENTIAL CARE

Essentials

For small websites with no regular updates

AUD $99/ month

Monthly Secure Backups
Monthly WordPress Core Updates
Monthly Themes and Plugins Updates
Broken Site Fixes
Broken Link Monitoring
Security & Site Hardening
24/7 Uptime Monitoring
Helpdesk Support
Monthly Reporting

Let's chat about Essentials

02 / REGULAR CARE

Professional

For medium websites with regular updates

AUD $149/ month

Everything in the Essentials Plan PLUS

Daily Secure Backups
Weekly WordPress Core Updates
Weekly Themes and Plugins Updates
Google Analytics
Weekly Security Scanning
1 Small Development task per month (20 minutes)

Let's chat about Professional

03 / ADVANCED CARE

Enterprise

For eCommerce websites or websites with regular content changes

AUD $249/ month

Everything in the Professional Plan PLUS

6 Hourly Backups (stored remotely)
Priority Service
Broken Link Monitoring
Daily Security Scanning
3 Small Development tasks per month (60 minutes)
Staging / Development Site
Includes Hosting as needed

Let's chat about Enterprise

Need something tailored to your business?
Talk to us about a customised plan to suit your needs and budget.

Discuss a custom plan

INCLUDED IN EVERY PLAN

The essentials, taken care of.

Your WordPress site needs ongoing attention. Every plan covers these core services, with backup and update frequency shown above.

WordPress Security

We lock down WordPress, fix common holes, stop automated attacks and strengthen user credentials to protect your business site from external threats such as Brute Force attacks

WordPress Backups

Cloud based WordPress backups to ensure you don't lose your valuable business website. We've got your Disaster Recovery covered

24/7 Uptime Monitoring

We keep an eye on your site, 24/7 so we're the first to know if anything goes wrong. Take comfort in knowing that our team will be looking into any issues and getting your site back online ASAP

WordPress Updates

We keep your website up to date, including WordPress core, Plugins and Themes. It's the most powerful way to ensure your site is running smoothly and protected from current exploits

WordPress Maintenance

Fixing anything that has broken, cleaning up post revisions, fixing broken links, removing and stopping spam and database optimisation are just some of the tasks we'll perform to ensure your site runs smoothly

Helpdesk Support

Log a ticket with our modern helpdesk with any queries you have about your WordPress site, and our team will treat any issue like it is our own

BEFORE YOU GET STARTED

Your questions, answered.

Need help with the address behind your website? See our domain registration, transfers and DNS support.

How access, billing and small development tasks work.

Already dealing with an attack or a site that will not load? Explore our hacked WordPress website recovery and repair service.

Ask us a question

What do we need to get started?

We need access to two things to maintain and support a WordPress website for our clients. These are: -

1. Administrator access to the WordPress dashboard
You can either create a new admin logon for us, or share your admin credentials and we'll create a new admin user.
2. Access to the website hosting
This is usually access to cPanel or Plesk hosting, which will give us the access to the site files and databases that we need to completely maintain and support your website.

In some circumstances we may request access to your domain management registrar, and if you're utilising a Content Delivery Network (CDN) we may need that too. This is usually required if we're investigating a problem with your site.

Is there a money back guarantee?

Our maintenance plans all come with a 1 month money back guarantee. If for any reason you wish to cancel your maintenance service before the end of your first maintenance month, we'll refund 100% of your monthly fee - no questions asked.

Can I have multiple sites maintained?

Yes of course! Each WordPress maintenance plan covers one website, though if you sign up for more than one maintenance plan we'll give you a 10% discount on ALL of your maintenance services.

How do I cancel my maintenance plan?

None of our maintenance plans lock you into a long term contract. Our maintenance plans are charged on a month by month basis (eg., you are invoiced at the start of the month for the upcoming month). If you wish to cancel your plan, simply let us know and we'll set your plan to finish at the end of the month. Our only requirement is that you see out the remainder or the current service month.

What's a "Small Development Task"?

Any development task approximately 20 minutes or less is considered a small development task. This usually includes on page changes such as minor design changes, colours, styles, images, etc. Or a Posting Task such as a new blog post where you have provided the content (text, images and design layout) and we'll create the post and publish it for you. Please note that unutilised time does not roll over into the next month.

CLIENT FEEDBACK

What clients say about working with Sherpa Digital

Practical support, clear communication and ongoing improvements matter just as much as the reports.

      
 Excellent5.030 reviews
 5.0
 Excellent30 reviews
  Write a review 
 
 
 
    
 
 
      Posted on Google  
   
   Chrysten Abraham 
 22 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. I have been incredibly impressed with James and the ease in which he delivered what I required for my website transfer.
Brilliant customer service, professional and extremely time efficient.
Highly reccomend him to anyone.
Will be getting a lot more work from him after this.
  
 
     Posted on Google  
   
   ALISON BAKER 
 21 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. James, from Sherpa Digital, and I are working collaboratively to create and launch a new website for my employer. It has been a pleasure to work with James who has provided valuable insight into the requirements and capabilities of creating an exciting and engaging website. James' extensive knowledge of website development and IT support has assisted in making this process achievable. Nothing seems to be too hard. Thanks James!
  
 
     Posted on Google  
   
   Chris North 
 30 June 2026
 
 
 Trustindex verifies that the original source of the review is Google. Sherpa Digital are an outstanding business. James is an absolute weapon when it comes to SEO.
I have used multiple SEO providers for multiple businesses and Sherpa have been the best I’ve come across.
If you are not tech minded (which I certainly am not) you need to be sure you are enlisting the services of someone ethical who will not sell you unnecessary services and/or rip you off. James is extremely honest and I trust him completely. He knows his stuff and has provided great results at extremely reasonable rates. I highly recommend Sherpa Digital.
  
 
     Posted on Google  
   
   N G 
 22 May 2024
 
 
 Trustindex verifies that the original source of the review is Google. Having worked on a plethora of technical jobs including our website, James Sharpe from Sherpa Digital is an absolute pleasure to work with.   He is professional, yet friendly. He is a consummate professional with a wealth of knowledge, and always ensures that he explains everything simply and clearly. James always finds a solution to our issues, always delivers projects quickly and to the highest standard.

James has certainly exceeded our expectations and continues to do so. I would highly recommend James.

Marketing and Communications Specialist
Early Autism Services Australia
  
 
     Posted on Google  
   
   Paul Groves 
 8 May 2024
 
 
 Trustindex verifies that the original source of the review is Google. Sheerpa digital are our go to for marketing and digital activity. We’ve grown considerably since we started working strategies with James. He’s always prompt, professional and knows his stuff.
James quickly understood our brief, researched our Buisness niche and provided obtainable solutions.
Thanks James.
  
 
     Posted on Google  
   
   Dayna Van Rooyen 
 6 May 2024
 
 
 Trustindex verifies that the original source of the review is Google. Easy, simple, efficient Service. Got exactly what we were after with no headaches.
  
 
     Posted on Google  
   
   Hilton Melder 
 31 August 2023
 
 
 Trustindex verifies that the original source of the review is Google. James at Sherpa Digital is a master in this field.
His knowledge and ability to help me solve my issues was second to none.
I highly recommend James he is helpful, honest and gets the job done..
Thanks heaps legend!!!
  
 
     Posted on Google  
   
   School Crossings Victoria 
 19 February 2023
 
 
 Trustindex verifies that the original source of the review is Google. James sorted all out IT issues in a speedy manner, he is easy to work with and we are every happy.
  
 
     Posted on Google  
   
   The Niche Man 
 18 November 2022
 
 
 Trustindex verifies that the original source of the review is Google. +0
Thank you James for your fantastic work with our website!
Your technical knowledge with all aspects of the digital world is A1!  Nothing was too hard, your ongoing friendly support and professionalism was outstanding. We will continue to work with Sherpa Digital for all our digital needs...Thanks again!
  
 
     Posted on Google  
   
   Miles 
 31 October 2022
 
 
 Trustindex verifies that the original source of the review is Google. I've have had a great experience from the get go with James and his team at Sherpa Digital. From initial review through to implementation, I've had a very positive experience and would happily recommend to anyone looking for hosting, SEO, or web development projects