Privacy Policy

Last Updated: 4th September 2023

1. Introduction

Welcome to Sherpa Digital (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

By accessing or using our website, products, or services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our services.

2. Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide

Contact information (e.g., name, email address, phone number).
Business and project details.
Payment and billing information.
Feedback and reviews.
Social media account information (if you choose to connect your social media accounts).
Any other information you provide to us when contacting us or using our services.

2.2 Information We Collect Automatically

IP address and device information.
Usage data (e.g., pages visited, actions taken).
Cookies and tracking technologies (for more details, refer to our Cookie Policy).

3. How We Use Your Information

We use your personal information for the following purposes:

To provide and improve our website design and marketing services.
To communicate with you, respond to inquiries, and provide customer support.
To process payments and fulfill orders.
To send marketing and promotional materials (with your consent).
To comply with legal obligations.

4. Disclosure of Your Information

We may share your personal information with:

Service providers and business partners who assist us in delivering our services.
Legal authorities, if required to comply with a legal obligation.
Third parties with your consent.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage can be guaranteed as 100% secure, so we cannot ensure or warrant the security of your information.

6. Your Rights and Choices

You have the right to:

Access and update your personal information.
Withdraw consent for marketing communications.
Delete your account (subject to applicable laws).
Object to the processing of your information.

7. Cookies

For information about how we use cookies and tracking technologies, please refer to our Cookie Policy.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you want to exercise your rights, please contact us at:

Sherpa Digital
[email protected]
1300 868 174

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Australia.

Thank you for trusting Sherpa Digital. We are dedicated to safeguarding your privacy and ensuring a secure and successful partnership when using our website and marketing services.